Lead Senior Solution Specialist, CRM & Salesforce

Join Orifarm as Lead Senior Solution Specialist – CRM & Salesforce

Take the lead in shaping our CRM future across Europe!

Are you a Salesforce expert ready to lead strategic CRM initiatives in a dynamic, international environment? At Orifarm, we’re looking for a Lead Senior Solution Specialist to take full ownership of our CRM  platforms and affiliated systems – and drive innovation that empowers our commercial teams and enhances healthcare access across Europe.

This is your opportunity to lead from the front, mentor others, and make a lasting impact on how we connect, collaborate, and grow.

About the role

As our Lead Senior Solution Specialist, you’ll be the strategic and technical owner of Salesforce and the CRM application category at Orifarm. You’ll lead the design, configuration, and optimization of our CRM platform, ensuring it delivers value, compliance, and performance across the business.

You’ll collaborate with stakeholders, guide junior specialists, and work closely with developers and vendors to ensure our Salesforce ecosystem is future-ready, secure, and aligned with our business goals.

 What you’ll do :

• Own and lead the CRM platform and affiliated systems.
• Design and implement scalable, secure, and compliant Salesforce solutions.
• Translate business needs into technical specifications and system improvements.
• Lead CRM-related IT part of projects and mentor junior consultants and specialists.
• Ensure data integrity, platform performance, and regulatory compliance.
• Collaborate with commercial teams to enhance processes, workflows, and reporting.
• Contribute to roadmap planning, release management, and vendor coordination.
• Stay ahead of Salesforce trends and drive continuous improvement.

Who you are :

You’re a strategic thinker and hands-on Salesforce team player, who thrives in agile environments. You’re passionate about CRM excellence, mentoring others, and delivering solutions that make a difference.

You bring:

• Deep expertise in Salesforce and affiliated systems.
• Strong understanding of CRM architecture, integrations, and best practices.
• Experience with platform ownership, configuration, and optimization.
• Proficiency in Apex, Visualforce, Lightning components, and system performance tuning.
• Knowledge of ITIL4, agile methodologies, and regulated environments.
• Excellent communication and leadership skills.
• A Bachelor’s or Master’s degree in IT, Business, or a related field.
• Advanced English skills.
• Bonus: advanced German skills.
• Bonus: Salesforce Administrator certification.
• Bonus: Advanced Admin, Agile/Scrum certifications.

Why join us?

You’ll be part of a forward-thinking IT Solutions division with colleagues across Denmark, Poland, Czech Republic, and Germany. We value flexibility, collaboration, and continuous learning – and we’re committed to building solutions that make a real difference.

At Orifarm, you’re not just joining a company – you’re joining a mission to improve healthcare access across Europe.

Our Warsaw office, located in the prestigious Gdański Business Center at Inflancka 4, is designed to foster collaboration and innovation, ensuring an excellent working environment for our employees.

What we offer:

• Fulltime employment contract
• Life insurance
• Private medical care
• Sports card
• PPK
• Hybrid work model
• Flexible working hours

Ready to lead Salesforce and CRM at Orifarm?
Apply now and help us build smarter, more connected solutions for the future.