IT Vendor Manager

Are you a strategic IT vendor professional who thrives on building strong partnerships, driving value, and ensuring reliable delivery from critical IT suppliers? 

Join Orifarm as an IT Vendor Manager and play a key role in maximizing the value delivered by our strategic IT vendors while minimizing risk and ensuring predictable, high-quality performance. You will be part of a newly established Transformation Office, where you will help shape how IT partners with vendors to deliver business outcomes 

About the job  

As IT Vendor Manager, you hold end-to-end accountability for Orifarm’s strategic IT vendor relationships. You will own the vendor strategy, performance, and commercial frameworks, ensuring transparency, governance, and continuous improvement across vendor engagements. 

Working closely with IT leadership, business stakeholders, Finance, and Procurement, you will ensure that vendors consistently deliver on their commitments and actively contribute to Orifarm’s enterprise priorities and transformation agenda. 

Your key responsibilities include: 

• Owning and maintaining the strategic IT vendor roadmap – who our partners are, and why 

• Establishing and nurturing strong, outcome-oriented vendor partnerships 

• Negotiating and managing master agreements, SLAs, and commercial frameworks 

• Driving vendor performance through KPIs, service reviews, and continuous improvement 

• Managing vendor-related risks, escalations, and senior-level issue resolution 

• Ensuring optimal total cost of ownership and continuous value realization 

• Driving vendor innovation in line with enterprise and quarterly planning priorities 

Who are you?  

To succeed in this role, you combine strong commercial and strategic capabilities with a solid understanding of enterprise IT landscapes. You are comfortable working with senior stakeholders and confident handling complex vendor situations, negotiations, and escalations. 

We imagine that you bring: 

• 5+ years of relevant professional experience within IT vendor management, sourcing, procurement, or similar roles 

• A bachelor’s degree (or higher) in Business Administration, IT, Engineering, Procurement, Economics, Finance, or equivalent 

• Strong experience with strategic vendor management and supplier governance 

• Solid commercial and contractual expertise (master agreements, SLAs, pricing models) 

• Experience with vendor performance management, risk management, and TCO 

• Strong stakeholder management and communication skills 

• A structured, disciplined, and accountable way of working 

• Fluency in English (experience from the pharma industry is an advantage) 

Who are we?  

You will join Orifarm’s Transformation Office, a small, high-performing team consisting of an IT Portfolio Manager, Enterprise Architect, and IT Project Managers. The Transformation Office bridges Orifarm’s strategic direction with measurable outcomes and continuously raises the maturity of IT governance, delivery, and vendor management. 

We work as a collective team where collaboration, ownership, and trust are key. We succeed and fail together, value humor and an informal tone, and believe in coming to work as whole people. 

Why should you work for Orifarm? 

At Orifarm, we know that our growth comes from the development of our employees. We are an ambitious organization with an entrepreneurial culture celebrating can-do attitudes, smarts, and hearts. Our secret to success? Valuing how different skill sets join forces to make our journey happen.  

You will experience a work environment characterized by flexibility and a strong commitment to work-life balance, understanding that the best results come from satisfied and well-supported employees. Our international setting offers great opportunities for growth and career advancement. Additionally, you can enjoy a great canteen with various delicious and healthy meals at our offices and take advantage of the massage service available at our office in Odense. We also prioritize social events and gatherings to ensure that our employees feel connected and engaged with each other. 

We regard our feedback culture as a fundamental element in the individual employee's opportunities for learning and development. When we have good results, every employee, including student workers, is part of our bonus scheme. 

About Orifarm 

Everyone should have access to modern medicine. High costs or lack of access to pharmaceuticals should never impact our possibility to receive treatment or relief and live a healthy life. At Orifarm, we aim to bring healthy days by making modern healthcare a better deal for the people and the societies we serve. Working towards our vision, we create access to affordable, high-quality pharmaceuticals and healthcare products by challenging markets and always seeking new opportunities. With our core values paving the way, we always act responsibly and constantly with our customers at the center of our attention. And everything we do is driven by our sole purpose:  

For as many as possible, as healthy a day as possible. 

Our history goes back to 1994 when Orifarm was founded in Denmark by Hans and Birgitte Bøgh-Sørensen. Since then, Orifarm has grown from a small nine-person company into an international company operating globally in 15 countries. Today, Orifarm is Europe's largest parallel importer of pharmaceuticals and Denmark's largest supplier of pharmaceuticals, with more than 2,200 employees.