Head of Business Process Optimization

Category:  Projects
Country/Region:  DK

Odense, DK, 5260

Do you excel at improving business processes and leading employees in the right strategic direction? If so, join Orifarm as our Head of Business Process Optimization and play a pivotal role in shaping the future of our organization.


About the job 

As Head of Business Process Optimization, you will be responsible for building and maintaining our capability to develop, implement, and continuously improve business processes. You will collaborate closely with cross-functional teams to identify opportunities for streamlining processes, reducing waste, and maximizing customer satisfaction and productivity. This role requires strategic thinking, a deep understanding of process improvement methodologies, and the ability to lead change within a complex organization.


Key responsibilities:

  • Strategic Direction and Governance: Provide strategic direction for business process optimization, establishing governance structures and decision-making frameworks. Develop change management strategies to support the adoption of optimized processes and address potential resistance. Additionally, identify potential risks and barriers to successful process optimization, and develop as well as implement mitigation strategies.
  • Process Capability Development and Maintenance: Develop and implement frameworks, methodologies and tools to systematically identify, evaluate, and optimize business processes. Build organizational capabilities and foster a culture of continuous improvement.
  • Knowledge sharing and collaboration: Facilitate collaboration among teams and cross-functional groups to share best practices, lessons learned, success stories and improvement ideas related to process optimization.
  • Technology enablement: Identify and leverage technology solutions, tools and platforms to enhance process optimization, including process mapping software, workflow automation tools, and data analytics platforms.
  • Leadership and Management: Lead employees by continuously striving for high engagement and a high-performing team. Communicate strategic direction, drive talent management, and maintain a high level of employee satisfaction and open feedback culture.
  • Other tasks/activities related to Management groups: Participate in strategic business meetings, contributing to setting the direction and performance of the company. Spotting opportunities across functions etc.


Who are you?

We expect you to have a relevant educational background within business or a similar field, along with a minimum of five years of proven experience in business process optimization, preferably within a complex organization. You should demonstrate a strong understanding of improvement methodologies such as Lean. Additionally, you should have a successful track record of developing and implementing business process optimization strategies, as well as leading process improvement projects that result in measurable efficiency gains and cost savings.


In addition, your professional competencies include:

  • Strong analytical and problem-solving skills, with the ability to analyze complex data sets
  • Proficiency in project management with the ability to manage large-scale and cross-functional project.
  • Familiarity with emerging technologies in business process automation and data analytics
  • Strong communication skills, with fluency in English and the ability to engage stakeholders at all levels
  • Experienced leader


Your personal competencies include:

  • Strategic thinking skills
  • Strong leadership qualities, with the ability to inspire and motivate teams
  • Excellent communication and interpersonal skills
  • The ability to act, think and work holistically


Who are we?

The business process optimization team is a small team of 4 skilled and motivated specialists. We work across the entire Orifarm value chain and therefore have daily contact with many stakeholders across the organization.


We are part of the Compliance organization where our closest colleagues work with Quality and Regulatory Affairs – as just some of the areas to mention.


About Orifarm

Everyone should have access to modern medicine. High costs or lack of access to pharmaceuticals should never impact our possibility to receive treatment or relief and live a healthy life. In Orifarm, we aim to bring healthy days by making modern healthcare a better deal for the people and the societies we serve. Working towards our vision, we create access to affordable high-quality pharmaceuticals and healthcare products by challenging markets and always seeking new opportunities. With our core values paving the way, we always act responsibly and constantly with our customers in the center of our attention. And everything we do is driven by our sole purpose:


For as many as possible, as healthy a day as possible.


Our history goes back to 1994 where Orifarm was founded in Denmark by Hans and Birgitte Bøgh-Sørensen. Since then, Orifarm has grown from a small nine-person company into an international company operating globally in 13 countries. Today, Orifarm is Europe's largest parallel importer of pharmaceuticals and Denmark's largest supplier of pharmaceuticals with more than 2,200 employees.


We operate within seven different business areas: Over the Counter (OTC), Consumer Healthcare, Generics, Promotional Rx, Unlicensed Medicines, Parallel Import and Clinical Trials Supplies (CTS). Further, we focus heavily on new business opportunities and synergistic M&A to expand our offerings


We offer

At Orifarm, we know our growth comes from the growth of our employees. We are an ambitious organization with an entrepreneurial culture, and we celebrate can-do attitudes, smarts and hearts. Our secret to success? Valuing how different skillsets join forces to make our journey happen. Whether you play a direct or an indirect part of fulfilling our purpose, you get to contribute and use your skills, personal as well as professional. Indeed, at Orifarm your personal growth journey is shaped only by your contribution towards making healthy days for as many as possible.


We regard our feedback culture as a fundamental element in the individual employee’s opportunities for learning and development. And when we have good results, every employee, including student workers, are a part of our bonus scheme.


Job Location

Odense min. 3 days/week for this first year - with opportunity to work from home according to our working from home policy.


Need further information?

If you need further information about the job please contact our Chief Compliance Officer Birgitte Røddik via e-mail at broedd@orifarm.com


We are often looking for new employees to help us grow and therefore, we may have other interesting opportunities for you. Follow us on LinkedIn to receive updates on our business activities and job opportunities: https://www.linkedin.com/company/orifarm


Application deadline 

As soon as possible